How can I get help while preparing my taxes?

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How can I get help while preparing my taxes?

Numerous resources to aid you in completing your taxes are included in the program. Help links can be found on the right side of each page and most pages contain links to detailed explanations.

  • The search feature gives you step-by-step instructions on where to enter most common tax items.

  • Included on the pages is the "Help Center" which includes:

    • Help on this page with specific answers for the page on which you are currently working.
    • Where Do I Enter... provides you with step by step instructions for entering your tax information.
    • Frequent Questions provides you answers to common questions.
    • Quick Navigation allows you to easily navigate to a particular section of your return.
    • The Tax Guide gives easy-to-understand explanations of virtually any tax issue you're likely to encounter. The Tax Guide also provides information about deductions and credits you may not know about to help you minimize your taxes and maximize your refunds.
    • Support by E-mail Our GOAL is to respond to e-mail requests within 24 hours.
    • Support by Chat - Get the answers to your questions now. Text chat with our support staff while you work on your return.
    • Tax Advise by PhoneThis year, CompleteTax has partnered with Tax Hotline to offer you access to a tax professional by phone whenever you need it.

Get any tax questions answered by a professional for three months.

Get unlimited 1-on-1 help from a tax professional for 90 days for only $19.95.

CompleteTax has partnered with Tax Hotline to offer you access to a tax professional by phone whenever you need it.

Wondering if you qualify for the First-time Home Buyer Credit? Can you deduct the use of a room in your home as an office? What job search expenses can you deduct? With Tax Hotline, you can get any of your tax questions answered for three months.

That's right - unlimited tax questions for just $19.95.

Talk to a tax professional now or you can always access Tax Hotline from any CompleteTax version while doing your taxes as questions come up.

Take the worry out of an IRS audit with help from a trained tax professional.

One year of audit protection only $19.95
Three years of audit protection only $29.95

With CompleteTax, you not only get the confidence that your taxes are 100% accurate, but AuditPro audit protection is also available to you in the event of an IRS audit.

With AuditPro, a trained CPA will work with you to handle all required forms and communications to the IRS until your audit is closed.

View the complete AuditPro terms and conditions. for more details and the steps to follow if you receive an IRS audit notice.

Ensure Accuracy and Save Time

After you finish your federal tax return, your information will accurately and automatically transfer into your state return. Just answer a few state specific questions, and you're done.

CompleteTax State is only $34.95 and includes:

  • Preparing Your Taxes provides information about using this program and gives answers to many frequently asked questions about this program and your taxes.