Frequently Asked Question 68

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I don't seem to have any problem connecting to your website, but when I click on your links nothing happens.

It could be you don't have JavaScript turned on, or your security level is set too high, ignoring JavaScript commands.

Open your internet browser tools or preferences and verify that you have Java and JavaScript enabled, and check your security setting, you may need to drop it down to Medium to allow JavaScript programs to function properly.

Another common problem is the use of pop-up blocking software because our tax preparation program opens in a new window. To allow our site to open the program, you must disable the pop-up blocking software.