Frequently Asked Question 159

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Why haven't I received any e-mails from you about my return? I've given you my correct e-mail address.

Be sure your e-mail account is not filtering out our responses. You may want to do one of the following:

  1. Add support@completetax.com to your e-mail address book, contact list or safe list.

  2. Disable your e-mail filtering "SPAM" or "Junk" software.

  3. Look in your "SPAM", "Revoked", "Junk Mail" or "Bulk Mail" folders for our e-mails.

  4. If you are not able to do one of the above items, use your Help section or contact your e-mail/internet provider's Customer Support to find out other options.